you're asking about shipping details for Zyoraa, here's what their shipping policy says:
Processing time: Orders are usually processed within 24–48 hours after placement.
Delivery time:
Metro cities: 1–3 business days
Tier 2 & Tier 3 cities: 3–7 business days
Overall delivery is typically 0–7 business days, depending on your location.
Shipping charges:
Free shipping on every orders
A shipping fee may apply for Cash on Delivery (COD) or lower-value orders.
Order tracking: After your order is shipped, you'll receive a tracking link via email or SMS.
Coverage: They ship to most major cities and towns across India.
If you want to know how long it will take to deliver to your city, tell me your PIN code or city name, and I'll estimate the delivery time.
- Order cancellation: You can cancel your order within 24 hours of placing it. Once the order has been shipped, it cannot be canceled.
Return/Replacement: Returns or replacements are accepted only if the product is damaged, defective, or you received the wrong item. You must report the issue within 48 hours of delivery and provide clear photos or videos.
Product condition: The item must be unused, unopened, and in its original packaging to qualify for a replacement or refund.
Refund: After the returned product is verified, refunds are processed to the original payment method within 5–7 business days. For Cash on Delivery (COD) orders, they'll ask for your bank details to process the refund.
Exceptions: Opened skincare or cosmetic products, or products without the original packaging or invoice, are generally not eligible for return or refund unless they are defective.
If you already placed an order and need help with a return, tell me:
Your order date
Whether the product is damaged, incorrect, or you simply changed your mind
Orders can be cancelled within 24 hours of placement. After this period, cancellations may not be possible if the order has already been shipped.